Question 1

What is an independent insurance agency?

Accepted Answer

An independent insurance agency works with multiple insurance companies rather than being tied to just one. This means we can shop around on your behalf to find you the best coverage at the most competitive rates. We represent YOU, not the insurance company, ensuring your interests always come first.

Question 2

What types of insurance do you offer?

Accepted Answer

We offer a comprehensive range of insurance products including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Landlord Insurance, Pet Insurance, and specialty coverage for luxury vehicles, boats, yachts, and classic cars. We serve both personal and commercial clients across Florida and Illinois.

Question 3

How do I request a quote for insurance?

Accepted Answer

Getting a quote is easy! You can fill out our online quote form on our website, which takes just 5 minutes. Alternatively, you can call us directly at (904) 830-5880 or email us at info@agreementins.com. Our licensed agents will work with you to understand your needs and provide personalized quotes from multiple carriers.

Question 4

Do you offer any discounts on insurance?

Accepted Answer

Yes! We offer numerous discounts including multi-policy bundling (save up to $900/year), multi-car discounts (up to 25%), good driver discounts, security system discounts for home insurance, and more. When we shop your policy with multiple carriers, we ensure you're getting every available discount you qualify for.

Question 5

How do I file a claim?

Accepted Answer

Filing a claim is straightforward. Contact us immediately at (904) 830-5880, and we'll guide you through the entire process. We work directly with the insurance carrier on your behalf to ensure your claim is processed quickly and efficiently. You can also access your policy details and file claims through your customer portal.

Question 6

Can I bundle multiple types of insurance with your agency?

Accepted Answer

Absolutely! Bundling multiple policies is one of the best ways to save money. We can bundle your auto, home, life, and business insurance into one convenient package. Most clients save between 15-30% when bundling policies, plus you'll have the convenience of one agent handling all your insurance needs.

Question 7

How can I contact your agency for further assistance?

Accepted Answer

We're here to help! You can reach us by phone at (904) 830-5880 (Monday-Friday 9am-5pm, Saturday 9am-1pm EST), email us at info@agreementins.com, or visit our office at 841 Prudential Dr, 12th Floor, Jacksonville, FL 32207. You can also access your account through our customer portal at any time.

Question 8

How are you different from buying insurance directly from a company?

Accepted Answer

When you buy directly from an insurance company, you only get quotes from that one carrier. As an independent agency, we have access to multiple top-rated insurance companies, allowing us to compare coverage and pricing to find you the best value. We work for YOU, not the insurance company, and provide ongoing support for policy changes, claims, and questions.

Question 9

Do you charge a fee for your services?

Accepted Answer

No! Our services are completely free to you. We're compensated directly by the insurance companies we represent, so there's no cost to you for our expert advice, comparison shopping, and ongoing support. You get professional service at no additional charge.

Question 10

What if I need to make changes to my policy?

Accepted Answer

Making policy changes is simple. Just give us a call at (904) 830-5880 or email us at info@agreementins.com. Whether you need to add a driver, update coverage limits, add a new vehicle, or make any other changes, we handle everything for you. You can also access your customer portal to request certain changes online.

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